"I was treated very well by the staff. They took the time to walk me through the products. I came in later with an issue and they remembered me. This will be my go to store"
"We went into cycle gear looking for helmets and found the staff to be knowledgeable, friendly and not pushy."
"Needed a bungee net to help pack for an upcoming trip... Brandon knew exactly where it was... and checked me out. Total time less than 5 minutes. "
"I stopped in to buy my wife and I new helmets and Bluetooth. I saw on the website that they help set it up for you in the store. We had decent help picking out the helmets, it was clear the guy was new to the job but he did his best. It went bad when he said he would install the aftermarket Bluetooth in the helmets. I was told it would take 15 minutes so I said I would wait. 15 minutes later the salesman comes to me and says it’s going to have to wait while he helps another customer. I waited another 15 minutes with nothing being done on my helmets. At this point I had been in the store over an hour from the time we walked in and I had to go. I found the salesman and told him I needed to go. He left the other customer and said it would take another 30 minutes to finish the helmets and set up the Bluetooth. I had enough at this point and told him to stop and that I would do the install and setup myself. I got home and in 10 minutes had everything done. He should have finished the transaction with me before moving onto other customers. It didn’t make we want to come back. "
"This normally wouldnt be a problem for me but I live about two hours away. So when I go up to Cycle gear I try to get everything that I will need for the next few months. I picked up a new battery for my Buell 1125R and when I got it home it was the wrong battery. Disappointing because now I have to wait until I go back up to Draper to return it. "
"Had no issues at the store. Tried on different helmets. The staff was helpful and knowledgeable. No rush to buy stuff and get out. Pretty good"
"I stopped by Cycle Gear in Draper, UT to pick up some bags and a jacket for an off road motorcycle trip. The salesperson was very helpful and showed me exactly the gear that I needed, and didn't try to sell me anything extra that would not be useful. Everything worked perfectly on my trip and I'm stoked on Cycle Gear. I'll definitely visit next time I need some motorcycle stuff."
"I’ve been shopping at cycle gear for a couple years and don’t see myself going anywhere else. The staff is always super helpful and the prices are great for the high quality gear that’s carried there. "
"Tire prices were a bit higher than I remember, but still good."
"The staff is always helpful. We enjoy going in to the Draper store in Utah. They have a great team there.
I will continue to shop there.
Lewis "
"My wife and I are new to the whole motorcycle thing. We took the MSF course which really stresses safety gear. They suggested we use Cycle Gear as they support their program. Our fist visit to the store was very enjoyable. We went in very apprehensive that we would have to pay a big markup due to the specialty nature of the store. Boy were we surprised. They have gear covering all price ranges. The associate that helped us was very accommodating and friendly and made us feel very comfortable. One of the things he told us that stuck with me was to get a helmet that was comfortable because the safest helmet is the one you will wear every time. I bought a helmet that I liked because of some additional features. However, after using it on a couple rides I found it was uncomfortable. I took it back because they had told us there is a 30 day guarantee. They let me trade for a different even lesser expensive model with no questions asked.
"
"I’ve never been the least bit disappointed with my experience at the Draper, UT Cycle Gear. The employees, in my experience, are all extremely knowledgeable and helpful. If they are out of store stock on an item, the process of ordering it is very simple and I’ve alway received my orders within the week. "
"Always has low or out of stock. Cheap products. Over priced. Sales never worth it. Teenaged employees never take you seriously and ignore you sometimes. Helmet I wanted didn't have a box because they stupidly threw it away so I had to order one and wait more than a week (still waiting as I write this) to get one just for the box and pay in advance which is sketchy. This helmet better be worth it because if it's crap I'll return it and never shop there again."
"The experience was great. I went there to buy riding jeans, shoes, and a jacket. The manager was very helpful. He explained to me my options so I could make the best choice. "
"Friendly and Helpful, Fair Prices"